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Scale your business through a data driven personalized member experience

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Market Leading Digital Front Door

  • 24-7 access to omnichannel options.
  • Benefit Hub includes medical, pharmacy, 401(k), telehealth, dental, vision and more.
  • Pocket tools such as ID card, Summary of Benefits and Coverage, EOBs, Transparency in Coverage Compliant Search, Member Services and Digital Wallet.
  • Delivers the best transparency and access to quality care and services, while steering members to control their own healthcare costs.
  • AI-driven chat bot to reduce customer service calls by at least 15% integrated with a 1:1 live chat with CSRs and nurse case managers.
  • Population health dashboard with customizable reporting.
  • 360-degree member view in one place.
  • Uses data to improve member engagement and enhance member experience by running personalized automated campaigns that steer members and reduce spend year over year. 

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1 Broadway, 14th Floor, Cambridge, MA 02142

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